Sustainability is more than just a buzzword – it’s a crucial factor that can make or break your online retail business. Why? Your customers care about the environmental impact of their purchases, and they expect you to do the same. 72% of customers are willing...
Have you ever wondered what makes some customers more likely to return or exchange their purchases, even if they’re satisfied with them? The answer lies in the psychology of shopping and returns, based on a cognitive bias known as the anchoring effect. What is...
As Returnly prepares to shut down, we understand that this is a big change that may seem somewhat overwhelming for you. ReturnGO is here to help you continue managing your returns without interruption, and make the post-purchase process even better, one return at a...
Return shipping generates a lot of carbon emissions, and only by understanding the environmental impact of returns can you take action to reduce your carbon footprint. Here’s how you can reduce the carbon footprint of your return shipments by implementing best...
Online jewelry stores face a unique challenge when it comes to managing returns. Unlike other eCommerce categories, jewelry products are often emotionally significant and high-value. That means customers are more likely to scrutinize and evaluate their purchases...
