Refunds may be costing your eCommerce store a lot more than you think. Understanding what those hidden costs are and how to reduce them helps you increase your bottom line and keep your customers happy. You won’t have a complete understanding of how much refunds cost...
You may think that once a customer clicks “Submit Order” you’re done, right? You’ve got the customer to your site, you got them to buy from you, and now you can move on to getting the next customer. Well, not quite – the customer journey doesn’t end at...
Letting customers know in advance how long they have to return an item is becoming a new standard, whether that means clearly displaying your return policy on your website or providing a user-friendly return portal. We’re now seeing return policy transparency going...
Gifts often fail to live up to expectations, and gift recipients are left with an item they can’t use. Offering gift recipients an easy way to exchange their gifts online gives your Shopify store a competitive advantage. The global gift market is expected to...
Wouldn’t it be nice to be able to sell your products without having to spend your time overseeing how they are received, distributed, and returned? Processing returns can be expensive, time-consuming, and labor-intensive, but you don’t have to handle it all...
