Wherever there’s trade, there will be return requests and complaints. But have you ever wondered how far back this goes? Let’s take a journey back in time to the first documented return request in history – around 3,000 years ago. The First-Ever Return...
It’s easy to make mistakes when it comes to handling returns, from not having a clear return policy to not leveraging return data to seeing returns as negative. By understanding some of the most commonly overlooked mistakes in returns management, you can prevent...
Embracing an outdoor mindset, such as that of a camper, can help you improve your store’s return management and boost the customer experience. Let’s explore how you can apply principles of camping to the eCommerce returns process, such as how to remain organized...
With add-ons, you can enhance your ReturnGO subscription to fit your unique needs, resulting in a more personalized returns management solution. Here’s what you need to know about add-ons if you’re looking to take your returns management to the next level....
Online shopping has made it easier than ever for customers to purchase products with just a few clicks. However, this ease of access has also led to increased levels of impulsivity, which can result in higher return rates. It’s important to understand the impact...
